Delivery Terms

Delivery Terms for Kaek Blady:

Thank you for choosing Kaek Blady for your delicious treats! We are delighted to offer international shipping services in partnership with DHL Express. To ensure a smooth and efficient delivery process, please review our delivery terms outlined below:

Order Preparation:
All orders require one day of preparation before they are ready for shipment. This allows our team to freshly bake and prepare your kaeks with love and attention to detail.

Shipping Provider:
We have partnered with DHL Express to handle the shipping and delivery of your orders. DHL Express is known for its reliable and fast international shipping services, ensuring your kaeks arrive in excellent condition and on time.

Delivery Timeframe:
Once your order has been prepared, you can expect delivery within 2-3 working days. Please note that this timeframe may vary depending on the destination country and any potential customs clearance processes.

Tracking Information:
As soon as your order is dispatched, we will provide you with a tracking number. This will allow you to monitor the progress of your delivery through the DHL Express tracking system. You can easily access this information on the “track order” page on our website or by contacting our customer support team.

Shipping Costs:
The prices of all products on our website include the shipping fee. We have already taken into account the weight, dimensions, and destination of your order when determining the product prices. Therefore, you can enjoy the convenience of knowing that the displayed prices are all-inclusive, with no additional shipping charges during the checkout process. It’s our way of ensuring a transparent and hassle-free shopping experience for you.

Customs and Import Duties:
Please be aware that international orders may be subject to customs inspections and import duties or taxes. These charges are determined by the customs authorities of the destination country and are the responsibility of the recipient. We recommend contacting your local customs office for further information regarding any potential fees or restrictions.

Address Accuracy:
It is essential to provide accurate shipping information, including the correct recipient name, address, and contact details. We cannot be held responsible for any delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Delivery Exceptions:
In rare cases, unforeseen circumstances such as extreme weather conditions or customs delays may impact the delivery timeframe. While we strive to ensure timely delivery, we appreciate your understanding and patience during such situations that are beyond our control.

Order Status Inquiries:
If you have any questions or concerns regarding the status of your order or delivery, please don’t hesitate to reach out to our customer support team. We are here to assist you and provide updates on your shipment.

We aim to provide exceptional customer service and deliver your delicious kaeks to your doorstep in a timely manner. Should you have any further inquiries or require additional assistance, please feel free to contact us. Thank you for choosing Kaek Blady, and we look forward to satisfying your taste buds with our delectable treats!