Terms & Conditions

Welcome to Kaek Blady! These terms and conditions outline the rules and regulations for the use of our website.

Payment: We understand that everyone has different preferences when it comes to payment methods, which is why we offer a variety of smart payment options for your convenience, including but not limited to Credit card, Debit card, Apple Pay, and more. Our payment gateway is secured and reliable, so you can be confident that your transactions are safe and secure. Additionally, please note that prices listed on our website are in the local currency of the shipping destination. We accept Visa and Mastercard for payment, and the accepted currencies will be clearly specified on our website.

Shipping: We’re excited to be able to offer worldwide shipping using DHL, ensuring your Kaek will reach you no matter where you are. Shipping fees are calculated based on the shipping address provided at the time of checkout and will be added to the total cost of your order. While we aim to deliver your order within 3-4 business days for international orders, please note that delivery times may vary depending on the shipping destination, customs clearance, and other factors beyond our control. We understand how important it is for you to receive your order in a timely manner, and we work hard to ensure that it arrives as quickly as possible. Additionally, please note that any customs fees and taxes are the responsibility of the customer and may vary based on the country they are shipping to.

No returns: We take great pride in the quality of our hand and home-baked Kaek. We carefully craft each batch to ensure that it meets our high standards and our customer’s expectations. Due to the nature of our products, we do not accept returns or offer refunds. We appreciate your understanding and are confident that you’ll be satisfied with the quality of our products.

Product Information: We want you to be completely satisfied with your order and have provided detailed descriptions of each of our products on our website. We make every effort to display our products as accurately as possible, including colors and textures. However, we cannot guarantee that your device’s display of colors and textures will be accurate. If you have any questions or concerns about our products, please feel free to contact us, and we’ll be happy to help you.

Privacy: We take your privacy very seriously and will never share your personal information with third parties. We collect and use your personal information only in accordance with our Privacy Policy, which is available on our website. We use your personal information to process your orders and to provide you with the best possible customer service.

Intellectual Property: All content on our website, including text, images, graphics, logos, and product names, are the property of Kaek Blady and are protected by copyright and trademark laws. You are not authorized to use any of the content on our website without our prior written consent.

Governing Law and Domicile: “(Jordan) is our country of domicile” and the governing law for any disputes or legal matters shall be the local law of that country.

Trade Restrictions: We will not trade with or provide any services to OFAC and sanctioned countries.

Minors: Customers who are minors or under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Record Retention: The cardholder must retain a copy of transaction records and Merchant policies and rules for their reference.

Account Confidentiality: The user is responsible for maintaining the confidentiality of their account credentials.

By placing an order on our website, you acknowledge and accept these terms and conditions. We’re confident that you’ll love our delicious and authentic Kaek. If you have any questions about our terms and conditions or our products, please do not hesitate to contact us.